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Feedback to Frontline: Turning Customer Insights into Learning That Sticks
In retail, it’s often not the big gestures that define the customer experience but the small moments too. A warm smile. A helpful...
Sep 16, 20252 min read
Everyone Learns Differently. Are Your Courses Designed With That in Mind?
We’ve all been in a learning situation that didn’t quite click. Maybe it was a long PDF that blurred into one block of text. Maybe it was...
Sep 8, 20252 min read
Learning Culture: More Than a Buzzword
It’s one of those phrases that gets used a lot. Learning culture . You’ll see it in strategy documents, staff handbooks, and LinkedIn...
Sep 3, 20252 min read
Why a One-Off Course Won’t Solve Your Training Problem
A complaint comes in. It’s serious. A member of staff mishandled a situation with a customer. Or a new manager made an error in judgement...
Aug 26, 20252 min read
Not Everyone's Chasing Promotion—Some Just Want to Feel Confident in Their Job
Most conversations around learning and development focus on the next step. The next role. The next big leap. And while future progression...
Aug 20, 20252 min read
Is Your Learning Landing? Here’s How to Tell—and What to Do If It Isn’t
You’ve got your training plan in place. Courses are built. Content is live. Completion rates are high. The reports look good. But here’s...
Aug 14, 20253 min read
Onboarding Sets the Tone – Are You Getting It Right?
How a new manager spends their first few weeks says a lot about what kind of business you are. Do they feel prepared or overwhelmed?...
Aug 11, 20252 min read
Connecting Customer Experience to Learning in Travel
In travel, the experience is the product. It’s not just about the destination, it’s about how your customer feels from the first enquiry...
Aug 6, 20252 min read
The Learning Curve Shouldn’t Feel Like a Cliff
Starting a new role can be exciting, but also overwhelming. And if we’re honest, many employees are thrown in at the deep end without the...
Aug 1, 20252 min read
Vista Voice: Elevating Customer Experience in Retail
In today’s competitive retail market, exceptional customer experience is the key to success. Yet, many retailers struggle to turn...
Feb 27, 20252 min read
Talent Vista Launches new Elite Travel Academy: A Game-Changer for the Travel Sector
A skilled and knowledgeable team is key to success in the travel industry. The Elite Travel Academy by Talent Vista, endorsed by the...
Feb 17, 20252 min read
Welcoming Danny Waine to Talent Vista: Strengthening Our Commitment to Travel Training
Left to Right: Danny Waine, Jo Roche and Mandy Priest We are delighted to welcome Danny Waine to Talent Vista, marking an exciting new...
Jan 21, 20252 min read
Staying Ahead of Compliance: Implementing Worker Protection Act Training in 2025
As we step into a new year, businesses are gearing up for fresh challenges and opportunities. Among these is a crucial piece of...
Jan 6, 20252 min read
Unlock Your Future: Apprenticeship Options for Year 11 Students
If you’re in Year 11 and preparing for your GCSEs this May, you might be wondering: What’s next? Maybe college doesn’t feel like the...
Jan 2, 20252 min read
Welcome to The Talent Vista Times – your go-to source for news, insights, and updates on training, apprenticeships, and professional development. In addition to expert perspectives on workforce learning and industry trends, we’ll keep you up-to-date with the latest happenings at Talent Vista.
Whether you're a business or an individual, expect inspiring articles, practical advice, and key updates to help you stay ahead in the world of talent and training.
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